Computer Help

EITS Student consultants staff five service desks on the third and fourth floors. They are available to help you with your questions about computer software, printing, and connecting to the wireless network. Visit us at the information desks on the Third (East, Central and West Graphic Design and Digital Media Lab) and Fourth floors.

Tech help is also available through:

EITS Help Desk - UGA Faculty and Staff may visit their website for FAQs or call 706/542-3106.

Student Technology Support - UGA Students may visit their website or call 706/542-3333.

If you are experiencing difficulty with your personal hardware, please visit TEC Services in the UGA Bookstore.

Technology

Wondering what you can do in the Zell B. Miller Learning Center? We offer a full range of software on each of the 500 PC workstations:

We offer a full range of software on each of the 500 PC workstations:

  • Microsoft Windows 7
  • Microsoft Office Professional 2010: MS Access 2010, MS Excel 2010, MS Publisher 2010, MS Powerpoint 2010, MS Word 2010
  • Microsoft Internet Explorer, Google Chrome, Mozilla Firefox
  • Plug-ins: Adobe Shockwave, Flash, Apple Quicktime, Microsoft Silverlight, Java
  • Adobe Reader X
  • Trend Micro OfficeScan- Anti-Virus
  • UGA Internet Kit: SSH Secure Shell, SSH File transfer, Secure TN3270
  • Windows Media Player and VLC Media Player
  • Geometer's Sketchpad
  • JExam
  • EndNote
  • Turning Point AnyWhere 
  • Open Office

Additional software loaded on the 39 Multimedia Machines (these are iMacs):

  • Mac OSX
  • Adobe CS5
  • MS Office 2011
  • Adobe Acrobat Pro 9
  • End Note X4
  • iLife Suite
  • VLC Media Player
  • Trend Micro Security
  • Safari, Firefox and Chrome
Our Digital Media Lab provides advanced computing ideal for audiovisual projects, including Mac Pros and a recording studio.

Wireless: Wireless access to the internet is available throughout the building and outside the MLC in the North Terrace and South Plaza and other surrounding areas. There are also more than 2000 drops for laptop connections.

Adaptive Technology: Workstations with adaptive technology are available on the 3rd and 4th floors. Wheelchair compatible desks are available in every classroom.

There are two adaptive technology workstations on each of the third floor east, fourth floor east and fourth floor west wings of the building (for a total of six workstations) that provide accommodations for students with disabilities. Please ask for information or assistance at the information desks, located near the workstations.

Adaptive Technology currently available
  • Ergomomic height-adjustable workstations
  • Kurzweil 3000 (text to speech software)
  • Optical trackball 19" flat screen monitor
  • Epson Perfection 1260 Scanner (for use with text to speech software)

Printing: We offer black and white printing (6 cents per page) or color printing (50 cents per page). Black and white print jobs are sent to all printers in the building. You can pay for your B&W print job at any release station.

Color printing is available from every computer simply by choosing the option in the drop down print menu and releasing it from the color printing queue.